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Frequently Asked Questions

The Art of Nails

Questions, answered.

We can add and update answers as the business details come together.

How long will my appointment take?+

Most appointments take between 45 and 90 minutes, depending on the service and design.

How should I prepare for my appointment?+

Please arrive with clean hands and an idea of what you would like. Inspiration pictures are perfect and help us plan your service.

Can I send inspiration pictures before my appointment?+

Absolutely. You can attach pictures to your appointment request form or send them by text—whichever is easiest for you.

What is the cancellation policy?+

Cancellations must be made at least four hours before your appointment time. Cancellations made with less than four hours’ notice are charged a $10 fee.

Do you offer custom designs?+

Of course. Send your ideas or inspiration pictures ahead of time so we can talk through the design.

Can you help with removals or damaged nails?+

It depends on the type and extent of the damage. Please send clear pictures before your appointment so we can determine the safest next step.

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